Private Healthcare Insurance

Our treatment is covered by private medical insurance providers such as BUPA, AXA PPP, WPA, Aetna, Aviva, BCBS, JSIS, Coventry and Cigna.

Our personalised alcohol and drug treatment programme at our clinics in Scotland and Ireland is covered by major international private healthcare providers such as BUPA, AXA PPP, WPA, Aetna, Aviva, BCBS, JSIS, Coventry and Cigna. Admissions through private medical insurance can be arranged within 24-48 hours, providing that all relevant information is presented.

We are also usually able to offer immediate admission in case of an emergency.

Steps for Private Health Insurance Admission

The process for admission at Castle Craig or Smarmore Clinic through private medical insurance is easy. There are three main steps:

  • Check with your medical insurance provider to be sure that your policy covers residential rehab treatment;
  • On confirmation, your GP should send a medical letter of referral to Castle Craig Hospital or Smarmore Castle and provide us with your insurance number;
  • Our admissions department then liaises with your private healthcare insurance provider and arranges for admission.

Once we receive confirmation from your insurance provider, our consultant psychiatrist will liaise with your referrer and gather all the relevant medical history information. He/she will then carry out a pre-admission assessment via phone or a secure video-link.

Once your admission date is set we will send out our information pack with details of what to expect upon arrival.

Admission FAQs

FAQ: If someone does not currently hold a private insurance, can they make one now and then apply for treatment?

If the person does not have private healthcare insurance cover, they would have to apply for cover with an insurer and then disclose their addiction before taking out a policy. Failure to disclose any pre-existing conditions is classed as non-disclosure and the insurers do not pay out for this. Most providers also do not cover chronic pre-existing conditions that have been diagnosed in advance of treatment.

Contact Us

Our admissions team has years of experience in dealing with private healthcare insurance providers. We are happy to answer any queries you may have about accessing our residential treatment programme through private healthcare insurance, just email us or call our London office on 020 3468 6602.